A comprehensive ecosystem of services and technology designed to streamline your clinical trial projects and enhance patient support programs.
Digital Management with DRS 360
All services centralized on a single platform, immediate access to all project relevant information, right at your fingertips.
What we do
Specialized services for clinical trials, customized patient support programs, and cutting edge cold chain technology to deliver integrated solutions that enhance efficiency across your pharmaceutical operations.
With over 25 years of experience successfully supporting major biopharmaceutical companies and CROs, DRS Group is expanding its horizons. Going beyond, Going global.
Today, we proudly serve over 100 clients, managing 500+ trial protocols and supporting more than 2,000 patients annually. Our integrated and tailored solutions ensure clinical trial success, offering a comprehensive portfolio of services, including technological warehousing, specialized courier services, import/export management, and strategic sourcing of medicines.
- Comparator Drug Sourcing
- Clinical trial sourcing – Strategic global sourcing of medicines, equipments and supplies for clinical trials and patient support projects.
- Warehouse Service
- Technological storage licensed to all medicine classes and certified to all temperature ranges, including GMOs and Biological samples.
- Specialized Courier
- Global courier transport of medicines and samples that required temperature control and specialized handling, connecting trial sites, hospitals and direct to patient care.
- Pharma Import & Export
- Import and export of medicines, supplies, GMOs, and biological samples for healthcare projects.
- Customer Service
- SPECIALIZED healthcare customer service’s team dedicated to your projects management; all relevant INFORMATION centralized in one place.
- Patient Care Service
- Qualified healthcare professionals, specializing in the dispensation, handling, and administration of complex medications directly in the patient’s home.
With the advancement in life science and new therapies, Patient Support Programs (PSPs) and Patient Care are becoming increasingly important. They are evolving into highly complex, personalized services, focusing on holistic patient well being across all fronts. With over 25 years of expertise, DRS has developed an end-to-end support service that addresses the evolving challenges of patient care.
Go Beyond management: The DRS 360 Digital Platform simplify the management of intricate interactions, offering real time tracking of logistics and patient status, It provides a holistic view of operational needs and patient care, ensuring seamless coordination across all aspects of your program.
Go Beyond Call Centers: Our specialized healthcare team manages your patient programs, overseeing personalized care journeys to maximize treatment adherence. We provide detailed insights and simplify the complexities of treatment, ensuring patients receive the best support throughout their experience.
Go Beyond logistics: We bridge the logistics challenges of this new reality with advanced technology and specialized courier services, ensuring the safe, timely delivery of medications and supplies to wherever patients are whether at home, in clinics, or hospitals.
Go Beyond basic care: Ensure patient comfort and treatment adherence with our team of highly qualified healthcare professionals, specializing in the dispensation, handling, and administration of complex medications directly in the patient’s home.
- Customer Service
- Specialized healthcare customer service’s team dedicated to your projects management; all relevant information centralized in one place.
- Warehouse Service
- Technological storage licensed to all medicine classes and certified to all temperature ranges, including GMOs and Biological samples.
- Specialized Courier
- Global courier transport of medicines and samples that required temperature control and specialized handling, connecting trial sites, hospitals and direct to patient care.
- Medicines and Supplies Sourcing
- Strategic sourcing of medicines, equipments and supplies for patient support projects.
- Patient Care Service
- Qualified healthcare professionals, specializing in the dispensation, handling, and administration of complex medications directly in the patient’s home.
- Pharmacy
- Licensed operations in medicines dispensation, replacement, exchange, and refund to consumers.
As the pharmaceutical portfolio evolves, the supporting technology must advance as well. Our DRS Thermo Integrated Services deliver cutting edge solutions that empower innovations from R&D through to the commercial phase, enabling the development of breakthrough medicines and treatments. We ensure the highest standards of quality, including temperature sensitive specifications, advanced logistics, and robust information management to meet the demanding requirements of the pharmaceutical industry.
DRS harnesses its extensive expertise to introduce a new service that seamlessly integrates thermal packaging solutions, digital telemetry management, and logistics services, providing a unique end-to-end solution tailored to your needs.
Digital management and simplification of your cold chain logistics
- Customer Service
- Specialized healthcare customer service’s team dedicated to your projects management; all relevant information centralized in one place.
- Warehouse Service
- Technological storage licensed to all medicine classes and certified to all temperature ranges, including GMOs and Biological samples.
- Specialized Courier
- Global courier transport of medicines and samples that required temperature control and specialized handling, connecting trial sites, hospitals and direct to patient care.